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FAQ

Frequently Asked Questions. Clarity is key.

Everything you need to know about how Zunnio works, our approach to emotional wellness, organization support, and how we protect your privacy.

General

What is Zunnio?

Zunnio is a personal mental wellness companion designed to help you understand how you're feeling and know what to do next through daily check-ins, personalized tools, guided programs, and insights.

How does Zunnio differ from traditional journaling or mood trackers?

Unlike blank-page journals or passive mood trackers that only log numbers, Zunnio uses your check-in as a signal to suggest targeted next steps—such as calming resets, guided reflections, or multi-week programs matched to your current state.

Is Zunnio free to use for individuals?

Yes. Zunnio is free to download and use on iOS and Android. Core daily check-ins, resets, and questionnaires are accessible at no cost, with optional premium features available.

Product

What is the Daily Check-in?

The Daily Check-in is a simple, structured 1-minute flow where you record how you are feeling. It captures your mood and emotional state to personalize the tools and reflections surfaced for you.

What are Reset tools?

Reset tools are short, practical exercises—such as box breathing, grounding routines, and targeted reflections—that you can use whenever you need a quick mental reset during the day.

What guided programs does Zunnio include?

Zunnio includes step-by-step programs designed to build lasting habits over time, including Anxiety Reset, Morning Grounding, Stress Recovery, Sleep, Confidence, and Burnout Recovery.

How do questionnaires and assessments work?

Zunnio features established self-reflection assessments such as PHQ-9, GAD-7, WHO-5, PSS-10, Rosenberg Self-Esteem Scale, and Burnout Test. These questionnaires provide self-understanding and are strictly non-diagnostic.

Organizations

How does Zunnio work for organizations?

Organizations can provide Zunnio to employees as a private wellness benefit. Employees use the app privately, while People leaders receive aggregated, group-level wellbeing trends without accessing individual employee experiences.

Can managers or HR see individual employee check-ins or reflections?

No. Individual check-ins, journal entries, assessment scores, and reflections are strictly confidential to the employee. Organizations only see aggregated, anonymous group trends.

What is the commercial model for organizations?

Organizations with fewer than 10 employees can use Zunnio at no cost. For organizations with 10+ employees, we offer custom guided pilots and organization plans accessible via 'Book a Demo'. Special pricing is available for education and social impact organizations.

Privacy

Is my personal reflection data private and secure?

Yes. Privacy is a foundational principle of Zunnio. Your entries are private, stored using industry-standard security measures, and we never sell personal data to third parties.

Do you sell personal data or reflections to advertisers?

No. We never sell, rent, or monetize your personal reflections, entries, or questionnaire responses to advertisers or data brokers.

AI & Technology

How does Zunnio use AI?

Zunnio uses AI as an enabling capability to adapt reflection prompts, identify patterns in check-ins over time, and surface personalized next steps. AI is not the brand identity; it is a tool to support your self-awareness.

Does Zunnio use AI to diagnose mental health conditions?

No. Zunnio does not provide medical diagnoses, psychological evaluations, or clinical treatment. Outputs from automated features are intended purely for self-reflection and personal growth.

Safety

Is Zunnio a replacement for professional therapy?

No. Zunnio is a proactive self-awareness companion, not clinical software or therapy. It is designed to complement healthy lifestyle habits and professional care when needed.

What should I do if I am in a crisis or experiencing an emergency?

Zunnio is not monitored in real time and cannot provide emergency services. If you are experiencing thoughts of self-harm, severe distress, or an emergency, please contact local emergency services or a crisis helpline immediately.

Availability

Which platforms is Zunnio available on today?

Zunnio is live and available for download on iOS (App Store) and Android (Google Play). A web experience is currently in development.

Will my account work across platforms?

Yes. When you sign in to your Zunnio account, your reflections and journey data sync securely across supported devices.

Start understanding how you feel.

Download Zunnio and begin with a simple daily check-in.

Private & Secure · Built for reflection, not clinical replacement